When you finally select a probate attorney that is able to meet your needs, request a copy of his retainer agreement, and ask that it be explained in simplified terms, so that you are fully aware of what is involved in engaging his services. Also, ask to be introduced to the office staff, as a great deal of work will likely be delegated to them by the lawyer. Observe how the staff treats you, as this is a fair reflection of the practice itself. While they may not always have the answers or information you need right away, everyone working there should always respond to you with courtesy and in a professional manner.